Política de privacidad

INFORMATION FOR THE USER

Who is responsible for the processing of your personal data?

Hotel Casa 1800 Granada is RESPONSIBLE for the processing of the personal data of the USER and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and why do we do it?

According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:

In the Contact form:

  • Respond to queries or any type of request made by the user through any of the contact forms provided on the responsible party's website. (for the legitimate interest of the responsible party, art. 6.1.f GDPR)
  • Sending commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that allows commercial communications to be made. These communications will be carried out by the data controller and will be related to their products and services, or those of their partners or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data. (by consent of the data subject, 6.1.a GDPR)
  • Perform statistical analysis and market studies. (for the legitimate interest of the controller, art. 6.1.f GDPR)

In the Reservation form:

  • Manage your reservation and process the payment, based on the general terms and conditions of contract and specific conditions. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Manage, maintain, improve or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Perform satisfaction and quality surveys. (for the legitimate interest of the data controller, art. 6.1.f GDPR)

In the ‘Join Us’ form:

  • Involve the interested party in the personnel selection processes and analyze the applicant's profile with the objective of selecting a candidate for the vacant position of manager. (by the consent of the interested party, article 6.1.a GDPR)

In the form My Reservation/access/register:

  • Manage the user's reservation and access it. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Access and registration of users to their personal area (for the execution of a contract or pre-contract, 6.1.b GDPR)

In the Newsletter form

  • Send newsletters, news, offers, and promotions online. (with the consent of the interested party, 6.1.a GDPR)

For how long will we keep your personal data?

They will be kept for no longer than necessary to achieve the purpose of the treatment or when there are legal requirements determining their custody. When they are no longer needed, they will be deleted with appropriate security measures to ensure the anonymization of the data or their total destruction.

Who do we provide our personal data to?

There is no provision for any personal data to be communicated to third parties unless necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the DATA CONTROLLER has signed confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and deletion of your data, as well as limitation or opposition to its processing.
  • Right to file a complaint before the supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

Contact information to exercise your rights:

You can exercise your rights by sending a letter to Hotel Casa 1800 Granada. C/ Benalúa,
11, 18010 – Granada. E-mail: administracion@hotelcasa1800.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally agree that their data is necessary to attend to their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE party are truthful and is responsible for communicating any changes to them.
The RESPONSIBLE party informs that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. In case all the data is not provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE party is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. The RESPONSIBLE party guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS and has provided them with adequate information so that they can exercise them.