Legal notice

Legal Information for Hotel Casa 1800 Granada

  • Address for the Hotel: C/ Benalúa, 11
  • Company Name: GRABENA 1800, S.L.
  • VAT Number: ESB19596485
  • Contact phone number / email: +34 958 21 07 00 / info.granada@hotelcasa1800.com

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of user information. We may update this policy from time to time, so please check it frequently. The hotel will not disclose identifiable user information to third parties without their consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In case you choose to provide us, this information will only be used for the specified purpose. The collected information may be used to: enter your email address in our promotions, send marketing communications or surveys, respond to questions or suggestions, improve the quality of your visit to our. You can contact the hotel via email: info.granada@hotelcasa1800.com

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Mirai. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully. All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Mirai are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.

Contacting the Hotel

If you have any questions about this Privacy Policy, please contact the Hotel at +34 958 21 07 00 or info.granada@hotelcasa1800.com

Hotel Casa 1800 Granada policy

Personal data

  • Regular Season: All stays except those included in Extra Season.
  • Extra Season: stays that fall on any of the following nights: from March 29th to April 5th, 2026 (special booking, cancellation, and modification conditions).

Groups

If you book more than 3 rooms at the same booking, Hotel could apply special payments and cancellations conditions.

This Security, Privacy and Cookies Policy applies to our Hotel's Website.

Le informamos que el sitio web www.hotelcasa1800granada.com (el “Sitio Web”) es operado por Grabena 1800, S.L. (en adelante, “Hotel Casa 1800 Granada”, con CIF B19596485 y domicilio social en Calle Benalua, 11, 18010 Granada. Puede obtener más información sobre Hotel Casa 1800 Granada en la sección “Quiénes somos” y “Qué hacemos” del Sitio Web o enviando un correo electrónico a la siguiente dirección info.granada@hotelcasa1800.com. “Usted” y “Su” se refiere a usted como usuario de nuestro Sitio Web. La presente política de privacidad (“Política de Privacidad”) tiene la intención de informarle de cómo recopilamos, definimos y usamos Su Información. Esta Política de Privacidad, nuestro Aviso Legal, y nuestra Cookie Policy, conforman los “Términos y Condiciones” de nuestro sitio web.

Your access to and use of the Website constitutes Your full acceptance of the Terms and Conditions of the Website. Thus, if You access and use the Website, You agree to comply with the provisions indicated in the aforementioned legal documents. The service provision of the Website is limited to the period during which You are connected to the Website or to any of the services provided by the Website. Therefore, You must read this Privacy Policy carefully each time You intend to use the Website, as it is subject to change.

Your access to and use of the Website constitutes Your full acceptance of the Terms and Conditions of the Website. Thus, if You access and use the Website, You agree to comply with the provisions indicated in the aforementioned legal documents. The service provision of the Website is limited to the period during which You are connected to the Website or to any of the services provided by the Website. Therefore, You must read this Privacy Policy carefully each time You intend to use the Website, as it is subject to change.

Personal data

Data controller

It is the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing. In this case, and unless otherwise indicated, Amadora Hoteles, S.L. is the data controller for the data processed on www.hotelcasa1800granada.com

Person in charge of the treatment

The natural or legal person, public authority, service or other body that processes personal data on behalf of the controller. In other words, these are service providers of Grabena 1800, S.L., who may have access to certain personal data for the provision of their services. The relationship between Grabena 1800, S.L., and its data processors will always be regulated by a contract that specifically regulates the conditions of access to the data, as required by current legislation.

Recipient

The natural or legal person, public authority, service or other body to whom the personal data are delivered, be it a third party or not.

Consent of the data subject

Any freely given, specific, informed and unambiguous indication of the data subject’s agreement, either by a statement or by a clear affirmative action, to the processing of personal data concerning the data subject.

2. Qué información tratamos

When You browse our website, You can provide us with data in a number of ways, including:

1 – Datos que nos proporciona al hacer uso de los formularios de datos del website o cuando se comunica con nosotros a través de medios como el correo electrónico.

The data will be processed for the purpose specified in each form. In the event that You send us a message, we will process it for the purpose of managing the communications that may be established, based on Your request.

We may obtain Your express consent for the purpose of sending You marketing communications through each data collection form, or through a request in an email message. In such cases, we will always inform You of all the requirements of the applicable data protection regulations in advance.

Furthermore, if, once You have given Your consent, You do not wish to continue receiving marketing communications, You may revoke Your authorisation by sending an email to info.granada@hotelcasa1800.com. 2 – Datos que la web recoge de forma automática durante su navegación, en el caso de que previamente haya prestado su consentimiento en los términos especificados en la presente política de privacidad. Al igual que la mayoría de los sitios web comerciales, nuestro sitio web utiliza una tecnología llamada “cookies” (pequeños fragmentos de datos que su navegador almacena en el disco duro de su terminal) y registros del servidor web para recopilar información sobre cómo se utiliza nuestro sitio web. For more information on how we use cookies, please see our Cookie Policy. 3. Personal data controller Information on the entity responsible for processing the data.

The data controller is Hotel Casa 1800 Granada, current regulations define the "data controller" as the entity that determines the purposes and means of the processing. Below, we provide the necessary information for you to properly identify our company:

Information on the controller

  • Data controller: Grabena 1800, S.L.
  • Registered address: Calle Benalua, 11, 18010 Granada
  • Email: info.granada@hotelcasa1800.com
  • Telephone: +34 958210700
  • Data protection contact information: info.granada@hotelcasa1800.com

4. Tratamientos de datos a través de nuestra web

A. Management of communications through contact forms.

Summary: the entity will process Your data in order to send a response to Your request or to the comments You send us through the contact forms on the Website.

Data subject to processing: we will process the data with which You have provided us in the contact form on the Website.

  • Purpose of the treatment: Our website has contact forms in different areas of it. The purpose of the data treatment is to manage the communications that may be established with the users of the website who send us messages through them. If expressly requested, we will use your data to send you information about hotel and catering products and services.
  • How long will we keep Your data?
  • Your data will be processed for the time necessary to manage Your request or comment. Subsequently, Your data will be deleted if there is no further conversation or interaction between You and Hotel Casa 1800 Granada within one (1) year.
  • If You have consented to receiving marketing information from us, we will process Your data until You revoke Your consent.
  • Legal basis for processing: the legal basis for processing Your data is the unequivocal consent that You give by accepting the Privacy Policy associated with each data processing form.
  • If You have consented to receiving marketing information from us, we will process Your data until You revoke Your consent.
  • Obligation to provide data and consequences of not providing them: filling out the form is completely voluntary. In any case, if you wish to contact us through this means, you must provide the data marked as "mandatory", as otherwise we will not be able to contact you in order to manage your request or comment.
  • Origin of the data: the data subject.
  • Data recipients:
  • a. No data shall be transferred.
  • b. Grabena 1800, S.L. collaborates with information technology service providers that process the data in the name, and on behalf, of our company. In these cases, after strictly selecting providers based on guarantees of compliance with data protection regulations, we will sign the relevant data processing contract with these entities.
  • No data shall be transferred internationally.
  • B. Receipt of curriculum vitae and participation in recruitment processes
  • Summary: In the event that you submit your resume to us, it will be included in future personnel selection processes as long as you send us a formal response indicating that you expressly accept all terms related to data processing.

Purpose of treatment: In case you send us your resume, your data will be processed for the purpose of managing your participation in the selection processes of our entity. The data will not be used for a different purpose.

Automated decisions: no profiling or automated decision-making is carried out.

  • How long will we keep Your data? The data will be processed for one (1) year, after which they will be deleted.
  • Legal basis for processing: the legal basis for the processing of Your data is the unambiguous consent You give by accepting the Privacy Policy.
  • Obligation to provide data and consequences of not providing them: the provision of data is completely voluntary. However, in the event that You provide us with Your data through a specific data form, You may be required to provide us with a minimum set of data to enable us to identify You properly in order for You to participate in recruitment processes.
  • Origin of the data: the data must be provided by the data subject.
  • Data recipients:
  • a. Communication of data: no data is communicated to third parties unless there is a legal obligation to do so.
  • b. Processing by third parties: Grabena 1800, S.L. belongs to a business group, and the different companies that make up the group may provide different corporate services that require access to personal data. The provision of these services is covered by data processing contracts in accordance with the applicable data protection legislation.
  • Furthermore, Grabena 1800, S.L. collaborates with other service providers that process the data in the name, and on behalf, of our company. In these cases, as in the previous case, after strictly selecting providers based on guarantees of compliance with data protection regulations, we will sign the relevant data processing contract with these entities.
  • International data transfers: no data shall be transferred internationally.
  • 5. Ejercicio de derechos.
  • You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where applicable, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data.
  • We will stop processing the data, except for compelling legitimate reasons, or in order to exercise or defend possible claims.

In the cases where the processing of Your data is based on Your consent, You may revoke Your consent at any time.

Where legally applicable, You have the right to data portability, which means that You have the right to receive the personal data relating to You which we are processing and to store it on a device of Your own. You also have the right to request that we disclose Your data to another data controller. Furthermore, in the event that You deem there to be a problem or incident in relation to the processing of data, You may contact the entity at the address indicated in this document. In all cases, You have the right to file a complaint with the Supervisory Authority for the protection of personal data, which, in the case of Spain, is the Spanish Data Protection Agency (Agencia Española de Protección de Datos). Para ejercer sus derechos debe remitirnos una solicitud a la dirección de correo electrónico info.granada@hotelcasa1800.com adjuntando copia de su DNI, u otro documento que lo identifique legalmente. 6. Security Grabena 1800, S.L. has implemented security measures in accordance with the risks inherent to the processing of personal data. The security measures implemented are aimed at providing an appropriate level of security, including confidentiality, considering the available technologies and their implementation costs relative to the risks and the nature of the personal data processed. In assessing the risk in relation to data security, due consideration has been given to the risks arising from the processing of personal data, such as accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data, which are particularly liable to result in physical, material or non-material damage.

Cookie Policy

In compliance with the Law on Information Society Services and Electronic Commerce (hereinafter, “LSSICE”), we inform You that the digital services of Grabena 1800, S.L. make use of cookies. A cookie is a file that is downloaded and stored on Your computer to allow us, amongst other things, to store and retrieve information about Your browsing habits or equipment, and, depending on the information they contain and the way You use Your computer, they can be used to recognise You. With the exception of technical cookies (the minimum necessary for the Website to function correctly), we will only install cookies on Your device with Your prior consent. A continuación, le mostramos información acerca de las cookies que ha consentido y la manera de gestionarlas: Preferencias cookies Detailed information about cookies and how they are used on our Website:

We use cookies for:

a) Necessary/technical cookies: These cookies enable the user to browse our website, make use of the different options or services provided—including those that the editor uses to properly manage and run the Website and enable its features and services (controlling traffic and data communication, identifying the user, accessing restricted access areas, remembering the elements that comprise a booking, performing the booking process, managing payments, controlling fraud linked to access security, counting the number of visits, using safety elements while browsing, storing content for broadcasting videos or audio, and activating dynamic contents)—or share content on social media. También pertenecen a esta categoría, por su naturaleza técnica, las cookies que permiten la gestión, de la forma más eficaz posible, de los espacios publicitarios ofrecido al usuario, que el editor haya incluido en la página web, sin que se recopile información de los usuarios con fines distintos, como puede ser personalizar ese contenido publicitario u otros contenidos.Las cookies técnicas estarán exceptuadas del cumplimiento de las obligaciones establecidas en el artículo 22.2 de la LSSICE cuando permitan prestar el servicio solicitado por el usuario, como ocurre en el caso de las cookies enumeradas en los párrafos anteriores. Sin embargo, si estas cookies se utilizan también para finalidades no exentas (por ejemplo, para fines publicitarios comportamentales), quedarán sujetas a dichas obligaciones. b) Preference/personalisation cookies: These cookies allow information to be remembered so that the user can access the Website with particular characteristics that differentiate their experience from that of other users, such as the language, the number of results to be displayed when the user performs a search, and the appearance or content of the service, depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. c) Analysis/metric cookies: These cookies allow the data controller to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through these cookies is used to track website activity in order to make improvements based on the analysis of the data on website usage. d) Behavioural advertising cookies: These cookies store information on users’ behaviour obtained through the continuous observation of their browsing habits on our Website, which allows us to develop a specific profile and display advertising based on the information contained in that profile. The use of third-party cookies is subject to the privacy policies of these third parties, not to the Cookie Policy of Grabena 1800, S.L. Social media users may receive targeted advertising from our organisation. For this purpose, and always with Your consent, we may collect information on Your browsing activity on our Website or use the technology of the proprietor of the social network to upload our database to the platform and personalise the advertising displayed. Cookies are only installed in the user’s browser when the user authorises their installation, both on the user’s pages and on linked pages. The user’s data and behavioural profiles are processed exclusively in order to provide the user with the services of our organisation. Additionally, users who do not wish to receive cookies, wish to restrict the installation of certain cookies, or wish to be informed of their use can configure their browser to that effect. Users can block or delete these cookies at any time by configuring their browser settings. Instructions on how to manage cookies in the most widely used browsers can be found at the following links: